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Symosis
Managed Security & Network Operations

24×7 Security Operations, Strengthened by Engineering and AI Assistance

Symosis monitors agreed security telemetry, investigates suspicious activity, and coordinates escalation and approved response.

Our analysts and engineers combine knowledge of your environment with detection engineering, connected workflows, and evaluated AI assistance.

01

Connect Alerts to Investigation and Action

Security teams need more than a queue of events. They need the context to understand what happened, assess its significance, and decide what to do next.

Symosis builds that context through telemetry onboarding, asset and identity information, investigation procedures, and ongoing familiarity with your environment.

Our service connects monitoring to documented decisions and accountable follow-through.

02

What the Service Covers

01

Continuous Monitoring and Triage

Monitor agreed security sources and review events against defined severity and escalation criteria.

  • Review incoming alerts and relevant context
  • Identify duplicate or related activity
  • Apply agreed classification and tagging
  • Document disposition and supporting rationale
  • Escalate findings requiring further investigation or action
02

Investigation and Incident Coordination

Develop an evidence-based understanding of suspicious activity.

  • Review endpoint, identity, network, cloud, and application evidence where available
  • Build relevant event timelines
  • Assess affected users, assets, and access paths
  • Document observed behavior and remaining uncertainty
  • Coordinate with responsible internal teams and providers
03

Detection Engineering and Tuning

Improve the usefulness of the detection capability.

  • Review selected detection coverage and data dependencies
  • Tune agreed rules and alert configurations
  • Investigate recurring noise and missed context
  • Develop detections for scoped use cases
  • Validate changes against representative scenarios
  • Track gaps that require additional telemetry or engineering
04

Scoped Threat Hunting

Investigate selected hypotheses and activity patterns beyond the initial alert.

  • Define the objective and required evidence
  • Examine relevant historical or current telemetry
  • Correlate activity across available sources
  • Document findings, coverage, and limitations
  • Recommend detection or control improvements
05

Escalation and Approved Response

Execute the agreed escalation process and authorized response procedures.

Possible response actions depend on platform capability and client authorization. They may include endpoint isolation, access restriction, credential revocation, or other defined containment steps.

The service specifies which actions Symosis may execute, which require approval, and which remain with your organization or another provider.

Hunting cadence and scope are defined in the engagement.

03

AI-Assisted Workflows

01

Investigation Enrichment

Retrieve approved asset, identity, vulnerability, and security-event context to support analyst review.

02

Evidence-Linked Summaries

Prepare a structured investigation summary with references to supporting records, relevant timelines, and identified gaps.

03

Triage and Closure Assistance

Draft classification rationale, closure notes, and escalation recommendations using agreed templates.

04

Connected Case Workflows

Use integrations to maintain approved updates across security platforms and the ticketing system.

AI assistance supports analysis and drafting. Connectors and workflow logic provide the underlying synchronization and control.

04

Evaluate Before Expanding Authority

AI-assisted workflows are introduced through scoped evaluation.

We assess relevant measures such as:

  1. 01Evidence accuracy and completeness
  2. 02Investigation-summary quality
  3. 03Analyst corrections and overrides
  4. 04Workflow reliability
  5. 05Access and approval compliance
  6. 06Time and operating cost

Initial workflows can operate in read-only or recommendation mode. Additional actions require defined validation and authorization.

05

A Defined Incident Lifecycle

  1. 01 →

    Detect

    Review an event from an agreed source.

  2. 02 →

    Enrich

    Gather relevant asset, identity, and security context.

  3. 03 →

    Investigate

    Assess activity, impact, and supporting evidence.

  4. 04 →

    Decide

    Document the analyst’s disposition and required action.

  5. 05 →

    Respond

    Escalate or perform approved containment.

  6. 06

    Close and Improve

    Record the outcome and identify detection, control, or workflow changes.

06

What Your Team Receives

  • Documented investigations and incident records
  • Severity, disposition, and escalation rationale
  • Evidence references and relevant timelines
  • Approved response activity records
  • Detection and tuning changes
  • Coverage gaps and open actions
  • Scheduled service reporting
  • Operational improvement recommendations
07

Three Ways to Start

01

SOC & AI Automation Readiness Review

Assess telemetry, integration, investigation practices, and oversight requirements before selecting improvements.

02

Focused SOC Automation Pilot

Evaluate one or two workflows against agreed acceptance criteria.

03

Managed or Co-Managed SOC

Define ongoing monitoring, investigation, platform responsibilities, response authority, and reporting.

08

Clear Responsibilities During an Incident

The operating model identifies:

  1. 01Who declares and owns the incident
  2. 02Who authorizes containment
  3. 03Who performs remediation and recovery
  4. 04Who communicates with leadership and other stakeholders
  5. 05When specialist forensic or response support is required

Specialist response services beyond the agreed SOC scope are separately defined.

Client evidence · pending approval

A sanitized technical example, sample deliverable or approved case study for this service will appear here once approved. No results are shown until then.

Discuss Your SOC Coverage

Tell us which security platforms you use, where investigations slow down, and what support your internal team needs.

Discuss SOC & MDR Coverage