Website Privacy Statement
This Privacy Statement explains how Symosis ("we," "us," or "our") collects, uses, and shares personal information when you visit www.symosis.com (the "Site"). The Site provides information about our security services. We do not offer customer accounts or subscriptions through the Site.
1. Information We Collect
Information you provide. If you submit a contact or inquiry form, we collect the information you enter, such as your name, business email address, phone number, company, job title, and the contents of your message.
Information collected automatically. When you visit the Site, our service providers may collect IP address, browser type, device type, operating system, referring pages, pages viewed, date and time of visit, and approximate location derived from IP address. This is collected through cookies and similar technologies (see Section 5).
We do not knowingly collect sensitive personal information through the Site, and we ask that you not include it in forms or messages.
2. How We Use Information
- To respond to your inquiries and requests for information about our services.
- To operate, maintain, and improve the Site and understand how it is used.
- To protect the Site and our business, including detecting and preventing fraud, abuse, and security incidents.
- To comply with legal obligations and enforce our terms.
- To send business communications related to your inquiry. We will send marketing messages only where permitted by law and you may opt out at any time.
3. Legal Bases for Processing (EEA/UK)
If you are in the European Economic Area or United Kingdom, we process personal data based on: our legitimate interests (operating and securing the Site, responding to inquiries, and analyzing Site use); your consent (for non-essential cookies and, where required, marketing); steps taken at your request before entering a contract; and compliance with legal obligations.
4. How We Share Information
We do not sell personal information, and we do not share it for cross-context behavioral advertising. We may share information with:
- Service providers that help us run the Site, such as hosting, analytics, email, and customer relationship management providers, who are bound to use it only on our behalf.
- Professional advisers, regulators, or authorities where required by law or to protect rights, safety, and security.
- A successor entity in connection with a merger, acquisition, or sale of assets.
5. Cookies and Analytics
We use cookies and similar technologies for essential Site functions and, with your consent where required, for analytics. You can manage cookies through your browser settings. We honor opt-out preference signals such as Global Privacy Control where required by law. Blocking some cookies may affect Site functionality.
6. Data Retention
We keep personal information only as long as needed for the purposes described above, including to satisfy legal, accounting, or reporting requirements.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. International Transfers
We may process and store information in the United States and other countries where we or our providers operate. Where we transfer personal data from the EEA or UK, we rely on appropriate safeguards such as Standard Contractual Clauses, the UK International Data Transfer Addendum, or an adequacy decision or data privacy framework where applicable.
9. Your Rights
EEA/UK residents. You may have the right to access, correct, delete, restrict, or object to processing of your personal data, to data portability, and to withdraw consent at any time. You may also lodge a complaint with your local data protection authority.
U.S. state residents. Depending on your state (for example, California, Colorado, Connecticut, Virginia, Texas, and others), you may have the right to know and access the personal information we collect, to correct or delete it, to opt out of sale, sharing, or targeted advertising (which we do not engage in), and not to be discriminated against for exercising your rights. California residents: we collect the categories of information described in Section 1 (identifiers, contact details, internet activity, and approximate geolocation) for the business purposes described in Section 2.
To exercise your rights, contact us using the details in Section 12. We may need to verify your identity before responding, and you may use an authorized agent where permitted. If we deny a request, you may appeal by replying to our decision.
10. Children's Privacy
The Site is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
11. Third-Party Links
The Site may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
12. Contact Us
Symosis Security
Email: info@symosis.com
13. Changes to This Statement
We may update this Privacy Statement from time to time. We will post the updated version on this page and, where required by law, we will notify you of material changes.
